✓
Load Coordination
Organize load details, pickup and delivery milestones, customer updates, documents, and billing communication.
For Brokers
Broker-focused logistics workflows for visibility, paperwork, and customer communication.
Syntelli helps brokers improve load coordination, customer shipment visibility, document readiness, billing follow-up, and the experience shippers and customers receive after a load is moving.
Built for freight brokers, hybrid carrier/broker teams, and logistics teams that need cleaner customer updates and less paperwork chaos.
Broker value drivers
✓Reduce customer check-call friction
✓Improve shipper/customer shipment visibility
✓Know when POD/BOL paperwork is ready
✓Keep billing follow-up organized
✓Support carrier and customer communication
✓Present a more professional technology experience
Broker platform
Give broker customers better visibility from pickup to payment.
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Customer Visibility
Give shippers and customers secure tracking links with shipment status, appointments, approved paperwork, and invoice status.
✓
Carrier Communication
Coordinate with carrier partners, drivers, dispatch teams, and document follow-up without losing context.
✓
Document Readiness
Track POD/BOL availability, approved delivery paperwork, rejected documents, and billing blockers.
✓
Billing Follow-up
Monitor invoice status, open balances, overdue items, payment updates, and customer follow-up needs.
✓
Professional Portal Experience
Give customers a more polished tracking and billing experience instead of scattered email threads.
Customer portal
Share shipment visibility without exposing private internal data.
Customers can access shipment status, appointment details, GPS location when available, approved delivery documents, invoice status, and billing packets. Private driver pay, settlements, margin, and internal notes stay protected.
Customer-facing portal can show:
- Shipment status and milestones
- Pickup and delivery appointment details
- Live GPS location when available
- Approved POD/BOL documents
- Invoice status and billing packet downloads
Broker demo
See the broker workflow without changing your internal scorecard tools.
Syntelli also includes internal broker/customer intelligence tools for logged-in teams, but this public page is focused on the broker buyer: customer visibility, document readiness, load coordination, and billing communication.
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